Speko Critical results, delivered. IVR, hold queue and all.
A radiologist spots a bleed. Someone still has to call the referring physician — through the clinic’s phone tree, the hold music, the front desk. Speko’s agent makes that call: it presses the right keys, waits out the queue, and only involves the radiologist when the physician is actually on the line — or delivers their recorded message and brings back a timestamped acknowledgement.
Speak as the radiologist, e.g. “This is Dr. Sarah Chen calling about Jordan Ellis, CT head without contrast — I’m seeing acute intracranial hemorrhage in the left parietal region — a critical, time-sensitive finding. Please call me back to discuss management.”
Critical result, Jordan Ellis
- Patient
- Jordan Ellis · DOB March 12, 1968
- Study
- CT head without contrast
- Finding
- acute intracranial hemorrhage in the left parietal region — a critical, time-sensitive finding
- Referring physician
- Dr. Priya Patel, Lakeside Medical Group
The Speko agent dials the clinic’s real IVR (a Telnyx number this page also hosts), picks the right menu options, sits through the hold queue, and only involves a human when Dr. Patel is actually on the line. Everything here is fictional.
Navigates real phone trees
The IVR turn profile listens to the whole menu, sends real DTMF, and waits out hold music without barging in — the demo clinic’s IVR is a real Telnyx number this page hosts.
Warm bridge, not a cold handoff
When the physician answers, the platform dials the radiologist as a second leg, briefs them, and conferences them in. Physician to physician in one motion.
Acknowledgement paper trail
Every call ships a recording, transcript, and timestamped events. The read-back acknowledgement lands as a tool call your system can store.
All public API
Everything in this demo — dialing, IVR mode, transcription, the warm transfer — is the @spekoai/sdk. Nothing here is private platform surface.